Account Manager
ID pracovní pozice
26545
Zveřejněno
29-čvn-2022
Servisní linka
Advisory Segment
Typ role
Full-time
Oblasti zájmu
Accounting/Finance, Communications / Public Relations, Consulting
Pracoviště
Adelaide - South Australia - Australia, Armadale - Western Australia - Australia, Ballarat - Victoria - Australia, Banora Point - New South Wales - Australia
Introduction: Are you seeking a new opportunity?


Tasks (English)
Be the main point of contact for most customer inquiries, rerouting them to the appropriate internal teams. 
Continuously analyze your customers’ health and solution usage to recommend relevant, value-adding enhancements. 
Manage change request projects: analyze needs, liaise internally with relevant teams, coordinate communication between parties, and see projects through to delivery.
Hold periodic calls with customers to review ongoing projects, customer health, and discuss enhancements and new features relevant to them. 
Guide customers on best practices and processes that will set them up for success. 
Interact with internal teams to stay up to date with new system functionalities and their use cases.

Qualifications (English)
Fluent English is a must.
Previous experience in high-growth SaaS companies is a plus.
Excellent verbal and written communication skills.
Analytical, able to see the bigger picture and match specific solutions to each client’s business objectives.
Autonomous and self-motivated, to investigate possible solutions for challenges with no pre-established answer.
Organized, to manage a wide range of customers’ activities. 

Our Offer
A fast-paced, energetic, and engaging environment.
Flexible hours.
Competitive salary, with two reviews per year.
Three weeks vacations from the first year.
Four days a year to attend events related to professional development.
Four weeks paternity leave.
Health coverage.

ntroduction: Are you seeking a new opportunity?


Tasks (English)
Be the main point of contact for most customer inquiries, rerouting them to the appropriate internal teams. 
Continuously analyze your customers’ health and solution usage to recommend relevant, value-adding enhancements. 
Manage change request projects: analyze needs, liaise internally with relevant teams, coordinate communication between parties, and see projects through to delivery.
Hold periodic calls with customers to review ongoing projects, customer health, and discuss enhancements and new features relevant to them. 
Guide customers on best practices and processes that will set them up for success. 
Interact with internal teams to stay up to date with new system functionalities and their use cases.

Qualifications (English)
Fluent English is a must.
Previous experience in high-growth SaaS companies is a plus.
Excellent verbal and written communication skills.
Analytical, able to see the bigger picture and match specific solutions to each client’s business objectives.
Autonomous and self-motivated, to investigate possible solutions for challenges with no pre-established answer.
Organized, to manage a wide range of customers’ activities. 

Our Offer
A fast-paced, energetic, and engaging environment.
Flexible hours.
Competitive salary, with two reviews per year.
Three weeks vacations from the first year.
Four days a year to attend events related to professional development.
Four weeks paternity leave.
Health coverage.

CBRE je zaměstnavatel s rovnými příležitostmi/pozitivní diskriminací s dlouhodobým závazkem poskytovat rovné příležitosti k zaměstnání všem kvalifikovaným uchazečům bez ohledu na rasu, barvu pleti, náboženství, národnost, pohlaví, sexuální orientaci, genderovou identitu, těhotenství, věk, občanství, rodinný stav, postižení, status veterána, politické přesvědčení nebo jakýkoli jiný princip chráněný platnými zákony.

POZNÁMKA: Dalším požadavkem pro tuto roli je dodržování zdravotních a bezpečnostních protokolů COVID-19, včetně předložení průkazu očkování proti COVID-19 a/nebo přísného testování.

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